Privacy Policy
INFINITEK SOLUTIONS LTD.
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
1. Introduction
INFINITEK SOLUTIONS LTD. is committed to protecting your privacy and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including web development, app development, marketing, business consultancy, and web hosting.
2. Data Collection
We may collect and process the following types of personal data:
- Identity Data:Â Name, surname, and contact details.
- Contact Data:Â Email address, phone number, and mailing address.
- Financial Data:Â Payment details for transactions.
- Technical Data:Â IP address, browser type, operating system, and other technical information when accessing our website or services.
- Usage Data:Â Information about how you use our website and services.
How We Collect Data:
- Direct interactions: When you fill out forms, contact us, or purchase our services.
- Automated technologies: Cookies, server logs, and similar technologies.
- Third-party sources: Partners like payment processors and analytics tools.
3. How We Use Your Data
We use your data for the following purposes:
- Service Delivery:Â To provide and manage our services.
- Customer Support:Â To address inquiries and resolve issues.
- Billing and Payments:Â To process transactions securely.
- Communication:Â To send updates, newsletters, and important notices.
- Service Improvement:Â To analyze usage patterns and enhance our offerings.
- Legal Compliance:Â To meet regulatory obligations and prevent fraud.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. This includes:
- Encryption for data transmission and storage.
- Access Controls to limit data access to authorized personnel.
- Regular Security Audits to identify and mitigate risks.
Your data may be stored on secure servers located within the UK or European Economic Area (EEA).
5. User Rights and Consent
You have the following rights regarding your personal data:
- Access:Â Request access to your data.
- Rectification:Â Correct inaccuracies or incomplete data.
- Erasure:Â Request deletion of your data (subject to certain conditions).
- Restrict Processing:Â Limit how we use your data.
- Data Portability:Â Receive your data in a structured, machine-readable format.
- Object to Processing:Â Object to certain processing activities, including marketing.
- Withdraw Consent:Â Withdraw consent for processing at any time.
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking
We use cookies for:
- Essential Functions:Â Necessary for website operation.
- Analytics:Â To analyze website performance (e.g., Google Analytics).
- Marketing:Â To deliver targeted ads (e.g., Facebook Pixel).
You can manage your cookie preferences through your browser settings.
7. Data Sharing
We may share your personal data with:
- Service Providers:Â Trusted partners for payment processing, hosting, and marketing.
- Legal Authorities:Â If required by law or in response to lawful requests.
We do not sell or rent your data to third parties. If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place.
8. Special Considerations
- Children’s Data: We do not knowingly collect data from individuals under 16.
- Marketing Communications:Â We send marketing emails, and users can unsubscribe using the link at the bottom of each email.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email:Â [email protected]
- Phone:Â +44 20 3769 5910
- Address:Â 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
We are committed to protecting your personal information and ensuring transparency in how we handle it. Thank you for trusting INFINITEK SOLUTIONS LTD.